tvb.com

 
 
tvb.com
 

  What is myTV?

  Does myTV have any service area restrictions?

  Where can I register tvb.com member?

  How to register tvb.com member?

  Is it free to register tvb.com member?

  Do I need to login every time when I watch videos on myTV application?

  If I activate the membership account later than 7 days after registration, what should I do?

  Why I cannot view the verification code?

  Upon filling the registration form to become a member of tvb.com, why do I have to fill in my personal details?

  What are the benefits of being a tvb.com member?

  How do I know if I have successfully registered as a tvb.com member?

  What should I do if I forgot my password?

  How to amend my personal information?

  Can I change my nickname anytime?

  Why the password I entered is always incorrect?

  When I login, why the system always displays “the login information is incorrect”?

  Why I am always required to provide certain member information when I login?

  Why the system always asks me to activate the email when I login in?

  What should I do if I cannot receive member verification email?

  If I register the tvb.com member through mobile application, why I still cannot receive member confirmation email?

  Why does my account need double verification?

  Why the system always asks me to change the email when I login every time?

  Do I need to login every time I watch myTV?

  Will the personal information provided be used improperly?

  Do I need to pay for myTV service?

  Which content does myTV provide?

  When will be the video uploaded?

  When will be the videos uploaded to mobile applications?

  What is program effective date and remaining time?

  What is the video quality?

  What platforms does myTV support?

  Why am I not able to watch video in some countries?

  Why am I not able to watch live streaming?

  Is there any advertisement during the video?

  Is there any advertisement on live channels?Will there be any delay on live streaming channels?

  Can I pause live streaming programs?

  What is “pause and resume” function?

  Is it only tvb.com member can use the “pause and play” function?

  How many videos can be added on viewing history by “pause and play” function?

  How to use “pause and play” function?

  Any suggestions on System Requirement to enjoy tvb.com?

  Why Adobe Flash Player is required?

  Why the video goes unstable? / The video doesn’t synchronize to the audio?

  What is Octoshape?

  How do I install Octoshape Plug-in?

  How do I uninstall Octoshape Streaming Services?

  If I am not a tvb.com member, can I watch the videos on myTV mobile app?

  Do I need to login every time when I use myTV mobile app?

  What is myTV mobile app?

  How to download myTV mobile app?

  What does mobile device require when using myTV mobile app to watch myTV?

  Where can I understand more about myTV mobile app?

  Do I need to pay for myTV mobile app?

  If I had installed myTV mobile app, do I need to upgrade it now?

  When will the videos be uploaded to myTV mobile app?

  Is there any valid period of each video on myTV mobile app?

  How many languages does myTV mobile app support?

  What functions does myTV mobile app have?

  How many categories does myTV mobile app have?

  How to add videos to “My Favorites” list?

  How many programs can be added to “My Favorites”?

  Can I add live streaming programs to “My Favorites?

  Where can I find the videos that have already been added to “My Favorites”?

  How to create shortcuts for specific programmes on the home screen?

  Where can I find the setting options?

  Can I jump to different categories quickly in the Windows 8 Metro App?

  What is “pause and resume” function?

  How to use “pause and play” function?

  How many videos can be added to viewing history by “pause and play” function?

  Who can use the “pause and play” function?

  What can I do if I want to watch the previous section of the video?

  How to update and refresh my program list on myTV mobile app?

  How to select the video quality on myTV mobile app?

  Why do certain programmes show “Do not provide information”?

  Are the videos on myTV mobile app and web portal the same?

  What is the pop-up message box for when I open myTV mobile app?

  Why can't I watch the videos with my device?

  I am a tvb.com member, why can't I watch videos in myTV mobile app with my device?

  Why does the video stay in loading stage after I pressed “Watch Now”?

  Why is there sometimes only audio and no video in some devices?

  Why aren't video and audio in sync?

  Why is there sometimes only audio and no video in iPad, whatever I switch on the volume even if it is not muted?

  How do I know whether my current location receives good data signal or not?

  Why am I required to allow streaming over mobile data network before watching videos?

  Will data usage be consumed when watching videos on myTV mobile app?

  How to avoid over data usage before using myTV mobile app?

  Will using myTV mobile app consume large amount of battery of the devices?

  Why is it important to set up the APN (Access Point Name)?

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